POLICIES


Teaching Tennis: The policy of the DTC is that only our own pro staff is allowed to teach lessons at the Tennis Center and the Outdoor Tennis Stadium. The only exception is an adult member wanting to work with his/her own child or spouse. If you are feeding balls to someone other than your spouse or child, we consider that teaching a lesson. This rule applies even if no money is being exchanged.

Attire: Tennis attire, including a shirt and tennis shoes must be worn on the courts at all times. The following attire is not permitted: street clothes, street shoes, black-soled shoes, cut-offs, and swimwear.

Locker Rooms: Members and their guests may use the temporary lockers without charge. DTC recommends that members bring their own locks; the Center is not responsible for lost or stolen items. Members must remove their locks when leaving DTC.

Children: All children are the responsibility of the accompanying adult. To minimize the distractions for all players, child spectators are not permitted in the court areas. Children may not be left unsupervised.

Guests: Are allowed to play with or without a member. All guests must register at the front desk when entering the Tennis Center. Guests may use all facilities during their visit, but only in accordance with the Tennis Center rules. Guests may use the Tennis Center a maximum of three times per year.

Guest Fees: A $5 guest fee is charged for all non-members who use court time at the Tennis Center. Members are responsible for insuring that their guests register and pay the appropriate fee. Guest fees may be credited towards the purchase of a Tennis Center membership.

Cancellations & Refunds: All cancellations from a tennis clinic must be made at least 72 hours prior to the start of the class. The DTC will issue refunds ONLY in the case of doctor recommendation or due to moving out of the area. Refunds will not be given due to scheduling conflicts.

Payments & Pro-Rating: All participants, including members and non-members must make full payment at the time they sign up. No pro-rating will be given for missed classes. Pro-rated fees will only be given to players that are enrolling in a class after the start date, as long as there are still openings in that class.

Make-Ups: The DTC does not offer make-up options for missed classes except in rare situations. Make-ups are not guaranteed. Make-ups will only be possible if your class meets on another day and is not full. All make-ups must be pre-approved by your instructor and occur during the same session. Make-ups are nearly impossible in the Jan-Mar session. Please check your schedule carefully before registering.

Cancellations of Private Lessons: Cancellations or no shows of private lessons or private groups within 24 hours of the scheduled time will be charged at the full rate. Sickness cancellations must be made within 6 hours of the private lesson time or will be charged the full rate.